Data Protection

Xv66 Privacy Policy

Your personal information is completely secure at xv66. What we collect, why we collect it, and how we protect it — it's all clearly explained here.

Last Updated: January 2026
Our Commitment
  • Your Data Is Never Sold
  • SSL Encryption at All Times
  • GDPR Guideline Compliance
  • Right to Delete Your Data

Join with confidence — your data is safe with us

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Notice: By registering or using the xv66 platform, you are considered to have accepted this Privacy Policy. Please read the full document carefully.

1 Introduction

Xv66 is an international-standard online gaming and Sports Betting platform. Protecting our users' privacy is one of our highest priorities. This Privacy Policy clearly sets out what information xv66 collects, how it is used, and how your data is kept secure.

This Privacy Policy applies to the xv66 website, mobile app, and all related services. We follow the guidelines of international data protection regulations, including GDPR (General Data Protection Regulation).

xv66 never sells your personal information or shares it with third parties for advertising purposes. This is our unwavering commitment.

2 What Information We Collect

Xv66 only collects information that is strictly necessary. A detailed list is provided below:

Type of Information Example Mandatory?
Identity Information Full name, date of birth, nationality Yes
Contact Information Email Address, Mobile Number Yes
KYC Documents NID, Passport, Driving License Before Withdrawal
Financial Information Payment method, transaction history Yes
Device Information IP Address, Browser, Operating System Automatic
Gaming Activity Bet history, win/loss records Automatic
Location Data Country, city (IP-based) Automatic

3 How We Collect Information

Xv66 collects information in the following ways:

  • Directly from you: You provide information directly when filling out registration forms, completing KYC verification, contacting customer support, or making payment transactions.
  • Automatically: When you use the xv66 website or app, information is collected through cookies, log files, and tracking technologies.
  • Via third parties: Relevant information is received from payment providers (e.g., bKash, Nagad) and identity verification services.
  • From public sources: Publicly available or government-held information may be used where required for investigative purposes.

4 Purpose of Data Use

Xv66 uses your information for the following purposes:

  • Creating and managing accounts and ensuring secure login.
  • Completing KYC verification and confirming age.
  • Processing deposit and withdrawal transactions.
  • Detecting and preventing fraud, money laundering, and suspicious activity.
  • Providing customer support and resolving complaints.
  • Sending personalized bonus and promotional offers (with your consent).
  • Improving platform security and performance.
  • Meeting legal obligations and reporting to regulatory authorities.
  • Managing responsible gaming tools and supporting at-risk players.

If you do not wish to receive promotional emails, you can opt out at any time from Account Settings.

5 Third Parties & Sharing

Xv66 may share your information with third parties in certain circumstances, but this is always limited, purpose-specific, and governed by contract.

Third Parties Reason Type of Information
Payment Provider Transaction Processing Payment Information
KYC / Identity Verification Service Age & Identity Verification Document & Identity Information
Cybersecurity Partner Fraud Detection Device & Transaction Information
Legal Authorities Legal Obligations Relevant Information
Auditors & Regulatory Bodies License Compliance Activity Records

To be clear: xv66 never sells or transfers your information to advertisers, data brokers, or unrelated third parties.

6 Cookies Policy

Xv66 uses cookies on its website. Cookies are small text files stored in your browser that help improve our services.

  • Essential Cookies: Maintaining login sessions and storing security tokens — these cannot be disabled.
  • Functional Cookies: For remembering language preferences and theme settings.
  • Analytics Cookies: Used to understand site usage statistics; no personal identity is involved.
  • Marketing Cookies: Activated only with your consent.

Cookies can be disabled in your browser settings, though doing so may affect the functionality of certain features.

7 Data Security

Xv66 uses industry-leading technology to keep your data secure:

  • Across all data transmissions, 256-bit SSL/TLS Encryption is used.
  • Stored Data AES-256 Encryption remains protected.
  • Passwords are never stored in plain text; only bcrypt Hash is retained.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) is available and encouraged for all accounts.
  • Restricted access controls — only authorized personnel can view your information.
  • In the event of a data breach, affected users will be notified within 72 hours.

If you notice any suspicious activity, contact xv66 customer support immediately and change your password.

8 Data Retention

Xv66 does not retain any information longer than necessary. Retention periods are outlined below:

  • Account Information: Minimum 5 years after account closure (as required by law).
  • Transaction Records: 7 years (in accordance with AML and tax regulations).
  • KYC Documents: 5 years after account closure.
  • Customer Support Conversations: 3 years.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
  • Log & Session Data: 90 days.

9 Your Rights

As an xv66 member, you have several rights over your own data:

Right to Access Your Data

You can request to know what information xv66 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You can request your information in a structured format (CSV/JSON).

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise these rights, email us at [email protected]. We will respond within 30 days.

10 Minor's Information

Xv66 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child is using xv66, please contact us immediately. The use of parental control software is recommended to help protect minors.

11 Policy Updates

Xv66 may update this Privacy Policy from time to time. For any significant changes, we will notify members via their registered email or through an in-platform notification. Continued use of the platform after such changes constitutes acceptance of the updated policy.

You can confirm the latest version by checking the "Last Updated" date at the top of this page.

12 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

  • Email: [email protected]
  • Response Time: Within 24–48 hours
  • Language: Support available in Bengali and English

You can also reach our 24/7 support team via live chat. For urgent privacy-related matters, include "Privacy Request" in the subject line of your email for a faster response.

Why Your Data Is Completely Safe at xv66

The Core Pillars of Our Privacy Protection

256-bit SSL Encryption

Every data transmission on xv66 is secured with banking-grade SSL/TLS Encryption. Your information cannot be intercepted in transit.

Strict Access Controls

Your information is accessible only to authorised staff. Every access is logged and regularly audited.

GDPR-Compliant Policy

Xv66 complies with GDPR, the international data protection regulation. You have full control over your personal information.

Your Data Is Never Sold

We do not sell your personal information to any advertisers or data brokers. This is a core principle we stand by.

Regular Security Audits

Third-party cybersecurity experts regularly audit xv66 systems to identify and address vulnerabilities.

Rapid Incident Response

In the event of a data breach, xv66 notifies affected members within 72 hours and takes immediate action.

Privacy FAQs

Answers to our members' most frequently asked questions

Absolutely not. xv66 never sells your personal data to any advertiser, data broker, or third party. Your information is used solely to operate our services.

Certain information must be retained for a set period (5–7 years) due to legal obligations. However, marketing data and personalised information are deleted after account closure. Contact support for more details.

xv66 retains payment method names and transaction records, but does not directly store complete payment credentials. All payment processing is handled through the secure systems of the respective payment providers.

Yes, absolutely. You can request access to the information xv66 holds about you at any time. Email [email protected] with the subject line "Data Access Request" and we will respond within 30 days.

You can opt out of marketing emails from the "Notifications" section in Account Settings, or by clicking the "Unsubscribe" link at the bottom of any promotional email. This will not affect your core services or account.

Your Data is Secure — Enjoy xv66 with Peace of Mind

Over 500,000 members in Bangladesh trust xv66. With a transparent privacy policy and robust security, we are always here for you.

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